Get smokeball installed

Our support team will remotely install Smokeball to your computer.

This process will take about 20 minutes. When we are finished, you’ll get an email confirming that installation is complete.

Smokeball Installs are available from 8:30 am to 6:00 pm GMT Monday through Friday. Please return to make your request during those hours or call us at 020 4576 8055.


We recommend restarting your computer before beginning the installation process.

To begin, fill out the form on the right.