Smokeball, the leading cloud-based legal practice management software, is already making a strong impact on small UK-based law firms following the launch of its London office and the introduction of AI to its platform.
With over a decade of success in Australia and the US, Smokeball saw an opportunity to meet the growing demand for intuitive, automated solutions for small law firms in the UK.
Now, small law firms nationwide are experiencing the benefits of its software, helping their legal teams work smarter and more efficiently.
Rachel Holmes, Managing Director at Smokeball, explains: “Having worked in small law firms for over 20 years before joining Smokeball in 2016, I know firsthand the challenges keeping up with the demands of running a practice.”
“These firms play such an important role in their communities, and they deserve technology that truly supports them to ensure they stay competitive and run more efficiently. That’s what we set out to do then, and it’s what still drives us today.”
Smokeball understands the unique pressures small law firms face and is committed to providing the right tools to support them.
“We know how demanding it is to run a small law firm in the UK, with solicitors balancing heavy caseloads, compliance requirements, and client expectations,” says Rachel.
“Smokeball is designed to ease that burden. Our software automatically tracks time and activity, so firms don’t have to worry about lost billable hours.
“With powerful document automation, a comprehensive library of UK-specific legal forms, shared calendars, and practice-area-specific matter types, we provide solicitors with the tools they need to work smarter, stay organised, and improve profitability. We’re excited to bring this technology to more firms up and down the country.”
Smokeball continues to push the boundaries of legal technology by introducing its latest innovative tool, an AI assistant named Archie.
“Archie seamlessly integrates within the software to enhance workflows. It can provide instant answers to matter-related questions, draft correspondence, summarise cases, and streamline administrative tasks.
“It’s quickly become one of the most valued tools among our users, allowing law firms to work more efficiently and focus on delivering excellent legal services to their clients,” Rachel explained.
Each of Smokeball’s regions, Australia, the US, and the UK, is headed up by women, something that sets it apart in an industry still largely led by men.
Our independence and inclusivity allows the company to stay true to its values, focus on innovation that truly benefits law firms, and build long-term partnerships based on trust.
Smokeball is committed to understanding the real challenges legal professionals face in the UK and provides unparalleled support for its users.
“We have won awards for the support we offer our users,” says Rachel. “Our firms know that their success is important to us, and this is something that absolutely sets us apart from other software providers. Being able to pick up the phone and get assistance is incredibly valuable for busy firms.”
The Smokeball team regularly exhibits at key legal events across the country, providing an opportunity to connect with solicitors, hear firsthand about their needs, and introduce them to the software.
Rachel said, “Attending legal events and speaking with solicitors face-to-face is one of the best ways for us to really understand what law firms in the UK need.”
“These conversations help us continuously improve Smokeball, so it genuinely makes a difference in their day-to-day work. It’s not just about showcasing our software. It’s about listening, learning, and ensuring we provide the best possible support to small law firms across the UK.”
For UK law firms seeking to revolutionise their practice, Smokeball offers an opportunity to work smarter, not harder. Discover how legal practice management software can transform your firm at www.smokeball.co.uk.
