We understand that every law firm and individual has unique needs when using the Smokeball software, from when you are just starting off to when your law firm grows. As your journey changes, we have training designed to support you.

All Smokeball users gain access to free and unlimited training with our locally-based team of tech support and training specialists.

What you can expect from our training  

• Foundational training webinars to kick off the basics and essentials of Smokeball. Training is recorded so you can revisit, pause, and replay any time  
• Tailored 1 on 1 training sessions with our training specialist to help you customise Smokeball to work your way  
• Ongoing and additional training as needed in all areas including trust accounting, automated document creation, or law firm analytics  

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“What set Smokeball apart for me is the impeccable onboarding experience. I found the Smokeball support team to be laser focused on ensuring that my firm got the most out of the software. They took the time to automate documents, upload precedents, and answer all my pressing questions. It can be a lonely world in start-up land, so it was a bonus to have a real person on the other end of the line to talk to!”

Rachael Bosnjak

Passage Migration Consulting

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